The Intermediary Cooperative (TIC) is an innovative, not-for-profit social enterprise offering high quality HMCTS Appointed Intermediary services across England and Wales.
Built on core social values, we are passionate about ensuring fair access to justice whilst giving back to the communities in which we serve.
All our Intermediaries are experienced communication professionals and come from a wide range of backgrounds including Speech and Language Therapy, Teaching, Social Work, Law, Psychology and Mental Health Nursing.
We match service users to intermediaries with the specialist skills required to fully support their communication needs. Our aim is to maintain consistency of Intermediary throughout each case for the benefit of the service user and the team working alongside them.
We work directly with vulnerable people during police interviews, court hearings, legal conferences and full trials.
We will:
- Carry out detailed communication assessments.
- Make individualised recommendations.
- Facilitate positive interactions between vulnerable people and legal professionals.
- Intervene, where necessary, to ensure our strategies are being followed in court.
What People Say About TIC
“The best intermediary we have come across. A credit to their company and intermediaries generally.”
“Always goes above and beyond for clients. It has been a masterclass in engaging very vulnerable parents in difficult legal discussions.”
“The Intermediary Cooperative are extremely professional and prompt at responding to referrals. The communication is always great.”
