Early and amicable resolution of disputes saves both time and money and also avoids the destructive impact of litigation, enforcement or even prosecution.

Day 1 - Negotiation
This course will enable delegates to effectively negotiate and understand the loss in failing to agree and the gains of agreeing.

Day 2 - Mediation
Delegates on this course will learn the key skills of how to effectively mediate a settlement between two parties and the advantage in doing so.