Complaints Courses Course Information Process, Procedure and Information Gathering in Complaints Handling and Investigation A one day complaints handling training course that will provide delegates with the knowledge, skills and techniques to gather information and evidence correctly. Course available: In-housePublic Qualification: Yes Questioning and Communication Techniques A one day complaints handling training course that will provide delegates with the knowledge and skills to be able to question to best practice standards those involved in the complaints process. Course available: In-housePublic Qualification: Yes Responding to Complaints - Letter and Report Writing A one day complaints handling training course that will provide delegates with the knowledge and skills to be able to improve the content, structure and style of the letters and reports they produce through adopting best practice standards. Course available: In-housePublic Qualification: Yes Want more information? Please call us on...020 7549 2549If you require any help or would like to discuss how Bond Solon can assist you in your training needs, please call us on: +44 (0) 20 7549 2549
Want more information? Please call us on...020 7549 2549If you require any help or would like to discuss how Bond Solon can assist you in your training needs, please call us on: +44 (0) 20 7549 2549
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